Responsible gambling

Pin-Up Casino prioritizes the well-being of its users and actively promotes responsible gambling. The platform is committed to providing high-quality service and an engaging experience, while also ensuring that players are informed about the potential financial and social risks associated with gambling.

How to Maintain Control While Playing at Pin-Up Casino

It’s essential to stay aware of your actions and understand that gambling at Pin-Up Casino should remain a form of entertainment—nothing more. Unfortunately, some users mistakenly try to turn it into a source of additional or even primary income, which often leads to negative consequences. Maintaining a positive mindset and avoiding unnecessary stress is crucial, and following some simple guidelines can help:

  • Set personal limits on how much time and money you spend on games. This is not a job—it’s just entertainment.
  • Never chase losses. If things aren’t going your way, it’s best to stop and come back another day.
  • Avoid placing high bets that exceed your financial capacity.
  • Always keep track of your behavior and your bankroll.
  • If you feel you’re losing control, reach out for help. A simple first step is to contact the casino’s support team and request a temporary suspension of your account.
  • If the issue persists, consider contacting a specialized support organization for assistance.

Are Gambling Issues Present?

How can you recognize if gambling has become a serious problem? This concern may apply not only to the player but also to their loved ones. Ask yourself the following questions:

  • Is gambling interfering with your studies or work?
  • Do you gamble just out of boredom?
  • Have you been criticized by others for your gambling behavior?
  • Have you lost interest in personal relationships due to gambling?
  • Have you lied about how much money or time you’ve spent gambling?
  • Have you ever stolen or deceived others to get money for gambling?
  • Have you sacrificed everyday needs to free up money for gambling?
  • Do you continue playing until you’ve spent your entire budget?
  • Do you feel the urge to immediately win back losses?
  • Do you use gambling as an escape from arguments or disappointments in life?
  • Have you experienced depression or suicidal thoughts following a series of losses?

The more questions you answer “yes” to, the higher the risk that gambling has become a harmful problem. If that’s the case, it may be time to stop and seek professional support.

Voluntary Self-Exclusion

If you need an extended break from gambling at Pin-Up Casino, the best option is to voluntarily block your account for a specific period. This could be six months or longer. During this time, the account cannot be accessed under any circumstances. To reactivate it in the future, you’ll need to send a formal written request.

Include the subject line “Voluntary Self-Exclusion” in your message, with a request to lift the block. The support team will typically restore access within 24 hours after receiving the request.

Support for Gambling Addiction

Today, many organizations offer help for gambling-related issues. Some of the most well-known include:

  • GameCare – A company providing assistance with social problems, including consultations and practical support related to gambling. Their website includes detailed information and contact options.
  • Gamblers Anonymous – A global fellowship of people united by their struggle with gambling addiction. The idea is to overcome the issue together and support one another through shared experiences.
  • Gambling Therapy – Offers counseling and emotional support for individuals suffering from gambling addiction. Their team of experienced specialists works across multiple countries.

Web Access Restrictions

Modern filtering tools allow users to restrict access to specific types of websites, including gambling platforms. This can be especially useful for parents or households where multiple people share a device. Implementing these tools can help reduce exposure and prevent minors from accessing such content.

It’s important to note: if a player is found to be underage, all winnings are voided, and the user’s information is forwarded to the appropriate authorities for further action.

22.03.2022